Frequently Asked Questions

Our FAQs are here to answer any questions you might have about WorldiFi™. Here you’ll find information about what WorldiFi™ is, how it works, and how to get the most out of it.

If you still can’t get an answer to your question please contact us.

WorldiFi™ is a smartphone app that lets you connect to the World’s largest Wi-Fi network.

We have joined over 60 million hotspots around the world into one network, so you can connect straight from your phone or tablet, without the need for hotspot passwords or log in details.

Our network consists of over 60 million hotspots in 180 countries. You can find us in planes, trains, hotels, airports, cafes, restaurants and more.

Try our Hotspot Finder to locate hotspots in your destination.

There are a number of ways to connect to the WorldiFi™ network, but all of them require our free smartphone app for iOS and Android.

How to connect with WorldiFi™

STEP 1: Create or sign in to your WorldiFi™ account online

STEP 2: Hit the BUY PASS button and purchase a pass through the online checkout

STEP 3: Download the WorldiFi™ app to your phone or tablet and sign in to your WorldiFi™ account

STEP 3: Your Pass automatically links to your account and will be Pending Activation on the My Pass tab in the app

STEP 4: Click the Activate Pass button when you’re ready for your pass to begin

Your pass will expire at the end of your chosen period. Additional passes can be purchased online, or directly via the app.

STEP 1: Purchase a WorldiFi™ pass in-store at any Australia Post outlet and receive a unique Voucher PIN

STEP 2: Create or sign in to your WorldiFi™ account online at worldifi.com

STEP 3: Hit the Redeem Voucher button and enter your code where prompted

STEP 4: Download the WorldiFi™ app to your phone or tablet and sign in to your WorldiFi™ account

STEP 5: Your pass automatically links to your account and will be Pending Activation on the My Pass tab in the app

STEP 6: Click the Activate Pass button when you’re ready for your pass to begin

Your pass will expire at the end of your chosen period. Additional passes can be purchased online, in-store or directly via the app.

STEP 1:Download the WorldiFi™ app to your phone or tablet

STEP 2: Sign in or create a new WorldiFi™ account

STEP 3: Hit the BUY PASS button on the My Pass tab and follow the prompts from your app store

STEP 4: Your pass automatically links to your account and will be Pending Activation on the My Pass tab in the app

STEP 5: Click the Activate Pass button when you’re ready for your pass to begin

Your pass will expire at the end of your chosen period. Additional passes can be purchased online, in-store or directly via the app.